Bktronic standard exchange service

Fast, efficient replacement

Optimize production continuity with Standard Exchange

At Bktronic, we understand the crucial importance of keeping your industrial operations running without interruption.

That's why we offer a Standard Exchange service designed to provide you with a fast, efficient and cost-effective solution when a breakdown occurs.

Our Standard Exchange service enables you to immediately replace defective parts on your ABB, KUKA and FANUC industrial robots with overhauled and 100% tested parts, minimizing your production downtime.

Let us handle your emergencies with the speed and expertise you deserve.

This solution is also available for a wide range of electronic boards, programming consoles, motors and internal cable harnesses from our subsidiary roBotKable.

Why choose BK Tronic's standard exchange?

By choosing Bktronic's Standard Exchange, you benefit from a complete solution that combines speed, quality, economy and technical expertise.
With express delivery options, we guarantee a significant reduction in your equipment downtime.

Speed and efficiency

Our large inventory of overhauled parts covers almost every generation of control cabinet and robot, ensuring fast, efficient delivery.

Technical expertise

Our specialized technicians ensure that every part exchanged perfectly meets your technical and operational requirements.

Guaranteed quality

All exchanged parts have been rigorously overhauled and 100% robot-tested, ensuring flawless reliability backed by a one-year warranty.

Dedicated customer service

We offer responsive and attentive customer service to answer all your questions and support you throughout the exchange process.

Economical

Our exchange service is designed to be a cost-effective alternative to replacement with new parts, while preserving the performance and reliability of your installations.

How does Standard Exchange work?

Bktronic's Standard Exchange service is designed to be both simple and efficient, enabling you to get back to work quickly and with minimum disruption. Here's how we ensure a smooth, seamless process:

1. Exchange request :

It all starts with your initiative. As soon as you identify a defective part on your ABB, KUKA or FANUC robot, contact us to initiate an exchange request. Our team is ready to react quickly to assess your needs.

2. Commercial offer :

Following your request, we will prepare and submit a detailed quotation. This offer includes all the necessary information, including the cost and specifications of the replacement part, guaranteeing total transparency and enabling you to make an informed decision.

3. Delivery :

Once the offer has been accepted, we deliver the overhauled part as quickly as possible. Our aim is to minimize your production downtime, which is why we do our utmost to ensure that the part reaches you as quickly as possible, ready for installation.

4. Return of defective part :

Once the replacement part has been installed, the last step is to return the defective part to us. This process is crucial to enable us to maintain the offer previously issued to you.

FAQ on standard exchange

Our Standard Exchange service is designed to provide an efficient, hassle-free solution for your industrial robotics parts needs. Here are answers to frequently asked questions that may help you better understand how we can assist you.

What makes and models are supported?

At Bktronic, we specialize in providing services for a wide range of industrial robots, including ABB, KUKA, and FANUC. Our inventory covers many models and generations, enabling us to meet almost any demand. If you have a specific need, don't hesitate to contact us to check the compatibility of your model.

What is the warranty on replaced parts?

We offer a one-year warranty on all parts exchanged through our Standard Exchange service. This warranty covers manufacturing and operating defects under normal conditions of use, ensuring you benefit from a reliable, quality product.

How do I return a defective part?

Once you have received and installed your replacement part, you have a set period of time in which to return the defective part to us. To facilitate this process, we will provide all the necessary instructions and return documents. It is important to respect this deadline to avoid additional costs.

What are the delivery times?

Our delivery times vary according to the availability of parts in stock and your location. As a general rule, we endeavor to deliver exchanged parts as quickly as possible, often within 24 to 48 hours of acceptance of the commercial offer. For urgent requests, express delivery options may be available, ensuring that you receive your part as quickly as possible.

Don't wait for the breakdown to impact your productivity.

Contact us to initiate your standard exchange. With our support, get your robotic equipment up and running again as quickly as possible.

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